November 2004 by Robert Grossman, When documenting a system installation, how much detail is appropriate? The fact is, documenting a system is handled differently by all parties involved and is driven primarily by what the end user requires, demands and is willing to pay for.
What the Sales Pitch Won’t Tell You About Digital Needs – Security Sales & Integration
July 2004 by Robert Grossman, Forget about pixels, file sizes and bandwidth for a moment, and concentrate on the things that will matter when you justify your investment. Your application will determine what is important to you and what compromises you’ll make.
Consultants – Time to End the Confusion, Security Sales & Integration
March 2004 by Robert Grossman, Webster’s Dictionary defines a “consultant” as “a person who gives professional or expert advice.” But, with that definition, isn’t just about everyone a consultant?
What End Users Should Reasonably Expect – Security Sales & Integration
January 2004 by Robert Grossman, Despite the best of intentions, there is often a “disconnect” between the people who design, manufacture, distribute, sell, and install electronic security products, and those who specify, purchase and use them.
Training Classes for the Faint of Heart – Sound & Video Contractor
February 1996 by Robert D. Grossman -If you wonder why anyone would voluntarily listen to your expert advice, here are some pointers that will give you confidence.
Staying Small: The Integration of Services – Sound & Video Contractor
February 1995 by Robert Grossman – Integrating your employees into a team rather than individual players can increase efficiency, profitability, and morale.
A Well Oiled Machine – Sound & Video Contractor
February 1994 By Robert D. Grossman – Motivating your employees can help the wheels of your company run more smoothly and profitably.
Troubleshooting for the Sleepless – Sound & Video Contractor
July 1994 by Robert D. Grossman – If you’re up nights worrying about whether the systems you install will work, here’s some pointers that demystify the troubleshooting process.
Project Documentation for the End User – Sound & Video Contractor
December 1992 by Robert D. Grossman – A professional looking “owners manual” is certainly beneficial to your customer, but it can also dramatically affect your company’s image, reputation, and bottom line.
Style and Function Combine in Bally’s Garage CCTV System – Sound & Video Contractor
August 1991 by Robert D. Grossman – With an in-house design, you can’t refuse to renew a service contract if a problem arises later. Planning for any eventuality and designing for easy repair and upgrade become personal goals.
