March 2006, By Robert Grossman – An insider’s look at the installation of the Digital CCTV System installed at Mystic Lake Casino.
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Keep Your Cameras Honest – Campus Safty Magazine
January/February 2006 By Robert Grossman – Many campuses now consider their CCTV system to be a critical part of their operation – why not perform a regular audit of that system as well? Types of audits are system functionality, system performance, preventative maintenance. These audits would analyze your PTZ and fixed cameras, and the overall […]
‘Trust Me’ – A Guide to Honest Salespeople – Security Sales & Integration
November 2005 By Robert Grossman – A CCTV salesperson is at odds with the end user. As the salesperson’s job is not necessarily to help solve problems as it is to sell a video surveillance system product. This column will help guide you to spot the right salesperson to fit your needs.
How to Set Up an On-Site Security Command Center – Campus Security Magazine
September/October 2005 By Robert Grossman – When it comes to creating a security systems command center, campus security professionals need to consider not only equipment and functionality, but also design and aesthetics. (Also published in Security Sales & Integration, September 2005)
Birth of a Security Product – Security Sales & Integration
Like many of today’s modern technological conveniences, electronic security products typically require a year or more to get from the drawing board to the stock room.They are the result of countless hours of brainstorming, research, development, testing, production,marketing and support. How do manufacturers do it? Take a journey with a mythical product to find out.
Look for the Hidden Costs in Contracts
Despite the best of intentions, there is often a “disconnect” between the people who design, manufacture, distribute, sell, and install electronic security products, and those who specify, purchase and use them. As someone who has spent roughly equal amounts of time on both sides of the chasm, I will do my best to help bridge […]
Documenting Your System: Is There Such a Thing As Too Much Information? – Security Sales & Integration
November 2004 by Robert Grossman, When documenting a system installation, how much detail is appropriate? The fact is, documenting a system is handled differently by all parties involved and is driven primarily by what the end user requires, demands and is willing to pay for.
What the Sales Pitch Won’t Tell You About Digital Needs – Security Sales & Integration
July 2004 by Robert Grossman, Forget about pixels, file sizes and bandwidth for a moment, and concentrate on the things that will matter when you justify your investment. Your application will determine what is important to you and what compromises you’ll make.
Consultants – Time to End the Confusion, Security Sales & Integration
March 2004 by Robert Grossman, Webster’s Dictionary defines a “consultant” as “a person who gives professional or expert advice.” But, with that definition, isn’t just about everyone a consultant?
What End Users Should Reasonably Expect – Security Sales & Integration
January 2004 by Robert Grossman, Despite the best of intentions, there is often a “disconnect” between the people who design, manufacture, distribute, sell, and install electronic security products, and those who specify, purchase and use them.
